TERMS & CONDITIONS 

Effective Date: 01-01-2025

Welcome to Rakebig Services. These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our services.

1. Company Information

Rakebig Services is a registered IT consulting agency that provides a range of digital and technical services, including but not limited to IT strategy consulting, software development, system integration, and digital transformation services.

2. Services Offered

We offer:

  • IT Consultation (strategy, planning, and implementation)
  • Software Development (web, mobile, custom solutions)
  • System Maintenance and Support
  • Cloud Infrastructure & DevOps
  • Digital Transformation and Automation Solutions
  • Technical Training and Support

Specific service terms may be governed by individual project agreements or Service Level Agreements (SLAs).

3. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and current information.
  • Cooperate fully during project execution.
  • Comply with all laws and regulations applicable to their business and the use of our services.

4. Payment Terms

  • All payments must be made as per the agreed proposal or invoice terms.
  • Delayed payments may result in suspension or termination of services.
  • Fees are non-refundable unless stated otherwise in a written agreement.

5. Intellectual Property

  • All software, content, and tools developed by Rakebig Services remain our intellectual property unless otherwise agreed in writing.
  • Clients are granted a limited, non-transferable license to use deliverables for their internal business purposes only.

6. Confidentiality

Both parties agree to maintain the confidentiality of sensitive information shared during the course of service. This obligation remains in effect even after service termination.

7. Limitation of Liability

Rakebig Services is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data or profits.
  • Damages resulting from unauthorized access to your systems or data.

Our total liability shall not exceed the total amount paid by the client for services rendered in the past 3 months.

8. Termination

We reserve the right to terminate or suspend services:

  • For breach of these terms.
  • If the client engages in illegal, unethical, or fraudulent activities.
  • Upon project completion or contract expiration.

9. Third-Party Services

We may use or recommend third-party services or software. We are not responsible for the functionality, availability, or legal compliance of such third-party tools.

10. Governing Law

These terms are governed by the laws of [Insert Your Jurisdiction, e.g., India]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., New Delhi].

11. Changes to Terms

We may update these Terms at any time without prior notice. Your continued use of our services after changes indicates your acceptance of the revised Terms.

12. Contact Us

For any queries regarding these Terms, please contact:

Rakebig Services
Email: info@rakebig.com
Phone: +917827408866
Address: Saini Mohalla Bhadra Rajasthan